PRINT MAGIC REFUND POLICY

Dear Print Magic Customer,

We plan to serve you with excellence at all times hence we do not foresee situations where Refunds will be necessary however, we do know that there are no absolutes in any circumstance so we make a commitment to integrity that we will provide you a full refund for any money you pay us in the event that the error in contention was made by us either in terms of content of print material or quality of print.

ABOUT REFUNDS

We will do our best possible to pay attention to detail on all our customer’s Jobs.

Please do kindly note that you have to inform us via email within 48hrs of your reservations about the quality of the work we have done for you. We will then investigate the issue and write you back informing you about whether the mistake was from our Company or yours and we will ensure that we provide you adequate proof to buttress our point/s.

MODE OF REFUND

All refunds will be made via Cheque if there are losses or damages that are proven to be caused by our Staff. 

REFUND VALIDITY PERIOD

Refunds are only valid within a 7day Period from the date we delivered the Job to you. To be eligible for a refund, your items must be unused and in the same condition that you received it.

We will not accept any

LATE OR MISSING REFUNDS (if applicable)

If you haven’t received a refund yet, first check your bank account again. Next, contact your bank. If you’ve done all of this and you still have not received your refund yet, please reach out to us at order@printmagicng.com.